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How do I troubleshoot tKit?

This reference guide outlines all the steps of how to troubleshoot tKit Add-ons that might not be working as expected

 📝What you need to send to Trilion

  1. Screenshot of the issue you are experiencing
  2. tKit version + Add-on version where you are experiencing the issue
  3. Terminal output error

💡This guide will share how to get the 2nd and 3rd step

🔍Checking for tKit version

  1. Open ZEISS Correlate
  2. Go to Apps (v2025) or Add-ons (v2023) 
  3. Proceed to App Editor

🔍Check for tKit version

  1. In the app editor, localize in the explorer, a puzzle piece icon with the word "tKit" next to it.
  2. In the menu that opens localize the version and share with Trilion.

🔍Check for Add-on version

  1. Similar to the previous step, in the app editor, localize in the explorer, a puzzle piece icon with the corresponding Add-on name next to it.
  2. In the menu that opens localize the version and share with Trilion.

🔍Check error from the terminal

  1. Run the script while being on the App Editor and then check for the terminal output (Check the script add-on list at the end of the article).

  2. Copy the text and share with Trilion

🧩Scripts to run for each add-on

  • Trilion Calibration Manager → calibrationManagerMain.py
  • Trilion Certification → createNewCertificationWorkflow.py
  • Trilion Drop Testing → dropTestMain.py
  • Trilion Phantom HS-DIC → cineImporterDialog.py
  • Trilion Thermal → ThermalControlBoard.py